Student Welfare
Our Priority
Student welfare is important to us at Liverpool School of English. It is our priority to ensure that you are safe, happy and comfortable whilst with us.
You will meet our Team on your first day at school. Your school induction and Student Handbook provide you with lots of useful information about our school and life in Liverpool. This includes what to do if you are ill and how to register with a doctor, open a bank account and register with the police if you need to.
Our Student Handbook includes our Code of Conduct which details the school rules so you know what behaviour we will expect from you during and outside of school hours. If the Code of Conduct is not followed you may be asked to leave the school. If you book accommodation with us, we will also give you an Accommodation Contract which clearly details the rules at your homestay or residence.
Enquire HereInsurance
It is compulsory for all students to have health and travel insurance before leaving their home country.
We strongly recommend that you take out travel insurance at the time of booking the trip as cover will commence for pre-departure cancellation from the date accepted for cover. This will, therefore, provide cover should the trip have to be cancelled for an insured reason such as illness or serious accident preventing travel.
Enquire HereAge Requirements
Liverpool School of English is primarily a school for students aged 18 and older. Whilst we welcome students aged 16 and above, it should be noted that we cannot provide 24 hour supervision. If they are not staying with a relative or family friend, 16 and 17 year olds will be required to stay in homestay accommodation. We ask that parents or guardians of students aged 16 and 17 read our Consent Form before booking. This will help you to understand what to expect when your child comes to study with us. Students aged 16 and 17 have compulsory weekly meetings with a member of our Team to ensure they are safe, happy and well.
If you are over 18 and want to discuss any type of problem, a member of our Team is always available for you to speak to during school opening hours. All students have our 24 emergency number in case they need to contact us about a problem outside of school hours.
Enquire HereAttendance
We expect you to attend all of your classes and any absences for sickness or appointments must be authorised. Your attendance and punctuality will be monitored by our staff and your final attendance percentage will be on your certificate. If you are a sponsored student you will need to have 80% attendance or above or your embassy may not continue to sponsor you.
We want to make sure that everyone feels safe and happy at the school. If you are absent for 2 consecutive days, we will contact you to make sure that you are okay and see if you need to have a meeting with a member of our Team.
Enquire Here