At the Liverpool School of English the wellbeing of our students is very important to us and we pride ourselves on our caring and supportive environment.

We have a fantastic team of experienced staff who are always to here to help. The school is open from 8:30-5pm and outside of these hours there is a 24 hour emergency line that students can contact.

Welfare Officer: A friendly face to talk to about personal problems, you can stop by her office anytime during the morning and she’ll be happy to chat

Accommodation Team: They always work quickly to solve any accommodation problems you may be having, you can pop in and see them in the Admission Office.

Student Helpdesk: Our helpdesk team are always happy to answer any questions you have whether it’s where your new classroom is or where to find a great hairdressers in the city.

The Admissions Team: If you want to talk about your booking, payments or make changes to your course or length of stay our Admissions Team are happy to help

The Academic Management Team: If you’re having problems in your class or feel that it’s too hard or easy you can speak with your teacher or our Academic Management Team

The Teaching Team: Many of our teachers have lived abroad which means they understand from experience the challenges that you might be facing living in a different country.

The Principal: Should you have any serious complaints you can make an appointment to see her.

You can visit our Meet the Team page to find out more about our great team.

Click here if you would like to know more about welfare in our policies and procedures.